Homeowner Checklists

Call Your Builder or Warranty Department to Schedule Initial Service Appointment

For questions regarding scheduled appointments or work that has been performed call 770-422-8820 for carpet, vinyl, and wood and 678-287-1760 for tile.

Georgia Floors will schedule service work only during normal business hours Monday through Friday.

Service work will be set up as either an A.M. or P.M. appointment without specifying or guaranteeing a certain time. The nature of on-site repair work doesn’t permit a high degree of accuracy in predicting how long every job will take.

Unless prior arrangements have been made, if you are not at home when we arrive we will leave a “Sorry We Missed You” message on your door to reschedule the call.

If we must delay or cancel your service appointment at the last minute due to unforeseen circumstances, we will not provide any monetary compensation for “wasted time, lost income or other inconvenience.” We will reschedule the appointment at a time which best suits you, and in certain situations, we can schedule the work to be performed on a Saturday.

Having the Right Tool Matters

 “Squeak No More” tool allows repair of sub-floor and step tread squeaks without removal of carpeting-� provided to builders at no cost.

 Suction-Cup Vinyl Stretchers are designed to allow repair rather than costly replacement of vinyl flooring that has pulled away from the wall.

 Air Sled Appliance Mover: allows one man to move any appliance without damage to hardwood or vinyl flooring. Appliances are moved in an upright position, eliminating spilled contents or damage to walls and doorways.

 Heavy-Duty Floor Grinding Equipment using titanium-tipped implements to grind down concrete slab surfaces to meet specifications for hardwood and vinyl installation. Built-in dust collectors minimize interior clean-up afterward.

 Application of Self-Leveling Cements are mixed into a slurry and poured over uneven sub-floors to flatten and level the surface.

Typical Repairs

Carpet Repairs:
Take-Up and Re-Install Carpet and Pad Re-Attach Vinyl Pulled Loose
Re-Make Carpet Seams at Outside Edges Perform Double-Stick Carpet Repairs Repair Damaged Seams
Re-Stretch Wrinkled Carpet Remove Objects Underneath Vinyl
Cut out and Replace Sections of Carpet Repair Damaged Vinyl
Re-Carpet Steps Remove Wrinkles in Vinyl
Bind Exposed Edges of Carpet on Steps Cut out and Replace Sections
Remove Water from Flooded Carpet Remove or Repair Stains in Vinyl
Clean Stained Carpet Remove and Replace Vinyl Sections
Full Replacement of Carpet and Pad Move and Replace Furniture Full Replacement of Vinyl Floors Move and Replace Furniture,
Appliances and Fixtures

Vinyl Repairs:
Re-Attach Vinyl Pulled Loose
Re-Make Carpet Seams at Outside Edges Perform Double-Stick Carpet Repairs Repair Damaged Seams
Re-Stretch Wrinkled Carpet Remove Objects Underneath Vinyl
Cut out and Replace Sections of Carpet Repair Damaged Vinyl
Re-Carpet Steps Remove Wrinkles in Vinyl
Bind Exposed Edges of Carpet on Steps Cut out and Replace Sections
Remove Water from Flooded Carpet Remove or Repair Stains in Vinyl
Clean Stained Carpet Remove and Replace Vinyl Sections
Full Replacement of Carpet and Pad Move and Replace Furniture Full Replacement of Vinyl Floors Move and Replace Furniture,
Appliances and Fixtures

Pre-finished Hardwood Repairs:
Fill Cracks and Gaps between Boards
Remove and Replace Damaged Boards
Replace Sections of Damaged Hardwoods
Remove and Replace Hardwood to fix
Sub-floor Problems
Correct Flexing or Hardwood Movement
Associated with Hollow Spots
Fill Hollow Spots
Install Trim Moldings
Solve Hardwood Transition Problems
Apply Hardwood Re-conditioners to Improve Damaged Surface Appearance

Sub-floor Repairs:
Flatten Uneven Sub-floors by Grinding High areas and Filling Low areas
Apply Self-Leveling Compounds to Uneven or Un-level Sub-Floors
Install Multiply Underlayment
Treat Sub-floor Contamination to Minimize Bottom-Up Bleed-Thru of Vinyl
Apply Cement Skim Coats to Smooth Sub-floor Surfaces
Grind off Defective Concrete Slab Surfaces and Apply New Cement Surface
Repair Sub-floor Squeaks