Pre-installation job site checklist, installation plan, post-installation care instructions and tips
From the carpet service department: Pooling is a term used to describe the appearance of darker shading on carpet. Can generate service calls, description of likely causes follows.
Selection/Service-Describes top 3 causes of pet damage, types of flooring recommended for pet owners, stain treatment and prevention.
From the wood service department: pre-finished wood floors have a slight difference in height from one board to the other-called over-wood. Description of cause and normal parameters.
Builder: describes moisture tests for concrete and OSB subfloors and hardwood flooring. Defines normal parameters and prevention and cure for high readings.
Builder: lists common moisture sources in a house and related problems to vinyl flooring
This information is excerpted from a technical data sheet from Basic Floor Coatings.
From the wood service department: this tech tip is designed to set homeowners expectations regarding board replacements and color match between original installation and repair.
From the wood service department: sets customer expectations regarding color change in wood floors due to dye lot variation and UV exposure.
Selection-sets customer expectations regarding performance and selection of exotic hardwood floors.
From the wood service department: explains the causes of cracks and gaps in hardwood flooring, possible repair strategy, and normal tolerances.
Selection-Describes the appearance-based grading system used by hardwood flooring manufacturers
Selection-helps customers select best finish for site-finished hardwood floors
Builder: description of types of finish coats for hardwood floors and their purpose.
From the tile service department: care and maintenance, spot and stain removal for tile
From the carpet service department: describes ‘filtration soiling’ or buildup of soil in certain areas of a room or house. Causes and prevention.
From the carpet service department: describes manufacturers and EPA stance on carpet fumes
Selection-guide to selecting carpet pad based on room traffic and carpet type.
From the carpet service department-choosing a professional carpet cleaner
From the carpet service department: describes the causes for visible carpet seams