Pre-installation job site checklist, installation plan, post-installation care instructions and tips

Selection/Service-Describes top 3 causes of pet damage, types of flooring recommended for pet owners, stain treatment and prevention.

From the wood service department: pre-finished wood floors have a slight difference in height from one board to the other-called over-wood. Description of cause and normal parameters.

This information is excerpted from a technical data sheet from Basic Floor Coatings.

From the wood service department: this tech tip is designed to set homeowners expectations regarding board replacements and color match between original installation and repair.

From the wood service department: sets customer expectations regarding color change in wood floors due to dye lot variation and UV exposure.

Selection-sets customer expectations regarding performance and selection of exotic hardwood floors.

From the wood service department: explains the causes of cracks and gaps in hardwood flooring, possible repair strategy, and normal tolerances.

Selection-Describes the appearance-based grading system used by hardwood flooring manufacturers

Selection-helps customers select best finish for site-finished hardwood floors

Builder: description of types of finish coats for hardwood floors and their purpose.